Please see this article for information about our support:
https://support.formsonfire.com/en/support/solutions/articles/36000043808-service-level-agreement-sla-
- Knowledge Base
- Frequently Asked Questions (FAQ)
- Mobile and Desktop Apps
-
Platform
- Getting Started
- Key Concept: Screens
- Key Concept: Data Sources
- Pushing/Pulling Data To/From Other Systems
- Key Concept: Docs
- Using Images in Your Apps
- Key Concept: Tasks (Job Dispatch)
- Testing Your Screen Designs (TEST Mode)
- POST Task (Files)
- POST Repository API (Create Installations)
- DELETE Repository API (Remove)
- DELETE Repositorys API (Remove Installations)
- GET Screen (Search)
- GET Screen (Form)
- DELETE Screen
- PUT Screen
- POST Screen
- Form Screens
- Form Screen Type
- Page Field
- Section Field Type
- Text Field
- Numeric Field Type
- Date/Time Field Type
- Choices Field Type
- Media Field Type
- Signature Field
- Location Field
- Auto Numbering Field Type
- Barcode Field Type
- Hidden Field
- Sketch Field Type
- Action Field as dynamic buttons
- Table Field Type (Repeating Table)
- Gallery Field Type
- Attachment Field Type
- Data Field Type
- REST Field Type
- NFC Field Type
- Form Settings
- Dynamic Features
- Creating a Formula
- Formula Operators & Functions
- Referring to column values of a selected Data Source row
- Forms FAQ
- List of Data Screen Type
- Details Screen Type
- Map Screen Type
- Form Recipes
- Common Formula Q&A
- Showing and Hiding Fields (Visibility)
- Dynamic Answers & Calculations (Dynamic Values)
- Dynamic Titles and Hints
- Cascading Choices (also known as Parent-Child)
- Conditionally Required Fields (Required Condition)
- Allowing Users to Jump Pages (Custom Form Navigation)
- Generating a Unique Number/Code
- Workflow A Form Entry Between Users (Process Steps)
- Creating, Updating and Deleting Rows in a Data Source
- Calculating the Duration/Time Elapsed between Two Form Fields
- Validating Answers (Custom Validation)
- Saving Entry Values For Reuse / Defaulting (Global Values)
- Looking Up a Data Source Row from a Barcode Scan
- Repeatedly Scanning Barcodes / QR Codes
- Formula Cheat Sheet
- Dynamically Displaying Images from Data Source, Web or Map sources
- Customizing Titles of In-Progress Form Entries
- Capturing Repeatable Data
- Exporting to and Importing from Excel
- Calculating the difference between two date/time fields
- Capture Google Maps Images in Forms On Fire
- Making fields in a repeating table required
- Concatenating Repeating Fields from a Table within the Form
- Sizing images to fit a device screen dimension
- Nesting Repeatable Data - Nested Repeating Tables
- Formula Quick Question and Answer Reference
- RFID Scanning with Zebra Device
- Form Connectors
- FAQ
- Google Spreadsheet
- REST - Form Connector
- GeoOp
- SharePoint List - Form Connector
- Common Connector Settings
- 120 Second Time Limit on Form Connectors
- Amazon S3 Connector
- Microsoft Power BI
- SQL Connector
- Google BigQuery Connector
- Egnyte Connector
- Salesforce - Form/Screen Connector
- Twilio Connector
- Azure Blob Connector
- Snowflake Connector
- Excel Online Connector
- OneDrive Personal Connector
- Adding a NetSuite Connection
- Custom SQL
- REST - Form Connector
- Data Captured from Forms
- Viewing Form Entries in a Table
- Viewing Form Entries on a Map
- Editing Form Entries
- Manually Downloading Data
- Date and Time values in Form entries
- FAQ
- Viewing Form Entries in a Feed
- Data Sources
- Adding a New Data Source
- Editing Settings and Rows
- Using Image Columns
- Updating a Data Source from a Form
- Advanced Column Settings
- Viewing a Data Source on a Map
- Editing Data Source Rows
- Data Source Connectors
- Box
- Dropbox - Data Source Connector
- FTP
- GeoOp
- Google Spreadsheet
- Hosted GET
- SQL Server
- Amazon S3 - Data Source Connector
- Google BigQuery Connector
- Salesforce - Data Source Connector
- Google Drive
- Snowflake Connector
- NetSuite - Data Source Connector
- Platform Sync - Data Source Connector
- Output Templates
- Word Templates
- Excel Templates
- Hiding Rows / Sections of Your Template
- Dynamic Output Using Form Formula
- PDF Output Tips and Tricks
- Repeating Data
- Troubleshooting & FAQs
- Image Sizing
- Built-In Data
- Outputting Checkboxes and Other Special Characters (Unicode Support)
- Using Word/Excel Comments To Preserve Template Formatting
- Charts in Templates
- Supported Fonts on Exported Templates
- FAQ
- Supported Fonts and Non-Western Characters in Templates
- App Printing
- XML and JSON Output
- Inject Attached PDFs into Template Outputs
- Advanced App Building
- Showing Data Source Rows on a Map (Mapping Screens)
- Displaying & Updating Data Rows from/to An External System
- Launching Your App from a URL (App Links / Deep Linking)
- Advanced Column Settings for Data Sources
- User-Defined Filters on Inquiry Screens
- Replacing / Emulating Default App Screens
- Chain Screen Types to Produce Deeper User Experiences
- Custom Icons
- How do I ensure that my users' data is up to date?
- Changing the Display Row Title
- Mapping - Custom Tiles
- Mapping - Custom Layers
- Connecting to Other Systems (Integrations)
- Adding Data Connections
- Single Sign-On with Okta
- Adding a Microsoft SQL Server Connection
- Provisioning Users and Single Sign On with Azure Active Directory
- Single Sign On with Azure Active Directory
- Single Sign-On with Ping Identity
- Adding an Amazon S3 Connection
- Troubleshooting Connection Issues
- Getting Started with Google BigQuery
- Adding a Google Cloud Platform Connection
- Adding a SharePoint Connection
- Adding a Salesforce Connection
- Dropbox Changes 2021
- Adding an MS Graph Connection
- Adding a Snowflake Connection
- Email-less Login
- Adding a PostgreSQL Connection
- Enterprise Toolkit
- FAQ & Troubleshooting
- What is the cloud platform's IP address? (for firewall / white listing purposes)
- Where do you host your servers? Can you host somewhere else?
- When does the app synchronize/check for updates?
- How secure is my data?
- How do I configure emails from the platform? (From addresses, SPF records and mail rules)
- Using Force Sync to Manually Re-submit Unfinished Uploads
- Manually Rescheduling a Connector
- Downloading Old Form Submissions in Bulk
- Creating an Infinite Loop Workflow ("SAVE TO CLOUD")
- How do I log into the mobile app?
- What is the difference between Standard and Premium users?
- Screens/Docs don't show on my device anymore! Why?
- Photos/Videos/Audio files aren't available on the Data page! Why?
- Does the app work offline (without internet connection)?
- How do I filter what users see on the app/website?
- My connectors/jobs don't run immediately! Why?
- GPS capture is sometimes slow - why?
- What devices / operating systems are supported?
- How does your user licensing work?
- How can I pull/push data from/to other systems?
- How do I connect my account to Google Drive/Spreadsheet/Dropbox/FTP/OneDrive etc.?
- Can I use external GPS devices with the app?
- What’s the difference between Form entry Completed time and Received time?
- How can I improve battery life of devices in the field?
- What devices should I buy?
- What are the limits/maximum fields that I can have in a Screen?
- Can I launch other apps on the user's device from within a Screen?
- Can I add/store metadata values to user and organization accounts?
- Enabling Location/GPS on Windows devices
- How do I get the best/most accurate geocoding results for addresses?
- Web Forms
- Task Connectors
-
Admin
- Tasks (Job Dispatch)
- Overview
- Adding a New Task
- Sending Tasks & Editing Details
- Task Templates
- Adding a Task from a Task Template
- Task Connectors
- Recurring Tasks Creation Behavior
- Folders
- Overview
- Adding a New Folder
- Adding a Screen/Doc/Data Source to a Folder
- Editing Folder Settings & User Access Permissions
- Docs
- Organization & Users
-
API
- API Overview
- API Explorer
- General Information
- API Usage Limits
- Pagination on Search/Collection APIs
- Tips for REST Integrations
- Company API
- Data Source API
- User API
- Usergroup API
- Repository API
- Developers
- Screen API
- GET Screen (Map Search)
- GET Screen (Listing Screen Search)
- GET Screen (Details Screen Search)
- GET Screen (Iconboard Search)
- Task API
- GET Task (Search)
- POST Task
- PUT Task
- DELETE Task
- DELETE Bulk Tasks
- DELETE Task (Search)
- Pre-filling of a Form Entry Activity (POST Task)
- Formentry API
- Push API
- Folder API
- Private Label Your Solution
- Company
-
Frequently Asked Questions (FAQ)
- Mobile and Desktop Apps
- How do I log into the mobile app or the web dashboard?
- How do I download the app?
- How do I increase the camera resolution for photo controls?
- How do I filter what users see on the app/website?
- Can I copy form fields from one form to another?
- What devices / operating systems are supported?
- What are the Windows app installation requirements? (e.g., for enterprise deployments)
- Windows App Shortcut Not Functioning Properly
- Why am I seeing the last form I created when I start a new one?
- How does your support work?
- Connectors and API
- Can Forms On Fire Connect to My System?
- Why aren't my emails being received by my users?
- How do I use the Enterprise Metadata and Keywords Settings?
- Screen Design
- Support & Training