Our Cloud service runs on Microsoft's Windows Azure cloud platform across 2 independent platform nodes: USA and Europe. Your account and all data will normally be located on the closest of these nodes by geographic longitude.
The Americas node is hosted in Azure's USA East (Virginia, USA) data center, with geo-replication to Azure US West (California, USA) for redundancy.
The Login URL for this node is: https://secure.formsonfire.com/
For clients in Europe, Middle East and Africa, we host in Azure West Europe (Amsterdam, Netherlands), geo-replicated to Azure North Europe (Dublin, Ireland).
The Login URL for this node is: https://secure-eu.formsonfire.com/
Microsoft's Azure platform has served our clients worldwide very well to date, and there is significant capacity available as we expand. We also inherit all Azure security and certifications at our Azure locations.
We understand that some companies and clients have strict rules about where software and data can be hosted. If the above Azure regions are not sufficient to meet your data sovereignty or corporate requirements, please contact our Sales team to inquire about our Fully Managed Enterprise Server option. This is a standalone version of our platform that can be hosted on nearly any Azure data center, with no dependencies on our cloud service. Multi-tenancy options are available for vendor clients who want to host multiple clients on one Server install.
Uptime Monitoring available on our Pingdom page.